Account
Audio Library
Dispositions
Email Signatures
Email Templates
Extensions / Voicemails
Global Settings
- Change the Date and Time Format of the System
- Configure Force Continue Recording for Global Settings
- Determine a Lead's Timezone Based on Area Code/State
- Enable Quick Dispositions and Configure in a Campaign
- Global Settings for Admin Dashboard
- In-App System Notifications
Inbound Numbers
- Bulk Export Inbound Numbers
- Calling an Agent's Extension within Convoso
- Canceling DIDs
- Configure Smart Routes for Inbound Calls
- Convoso ClearCallerID Dashboard
- Editing Inbound Number Settings
Reason Codes
SMS Templates
Users
- Activate Create Lead Button
- Add User Custom Fields in User Settings
- Add/Create a New User
- Assign a Campaign to Users
- Assign a New License or Re-Assign a User License
- Assign a Remote User to a Campaign.