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  1. Convoso Help Center
  2. Account
  3. Users

Users

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  • Activate Create Lead Button
  • Add User Custom Fields in User Settings
  • Add/Create a New User
  • Assign a Campaign to Users
  • Assign a New License or Re-Assign a User License
  • Assign a Remote User to a Campaign.
  • Assign Queues to a User
  • Assign Skill Routing to Agent
  • Assigning Queues to Admin Queue Access Level
  • Bulk User Upload
  • Change the Search Capability of an Agent
  • Check the Connection Information of an Agent
  • Clone a User
  • Configure Admin User Access Controls
  • Configure User's Data Access
  • Configuring Agent Monitor User Access Level
  • Create a Remote User.
  • Deleting Users
  • Edit a User's Inbound Settings
  • Edit User Credentials
  • Force Campaign for Callbacks Setting
  • Limiting Access on Agent Monitor Page for Managers / Junior Admins
  • Manage Agent Callback Settings
  • Max Inbound Call Count
  • Monitor Calls as a Non-Admin User
  • Restore Deleted Users
  • Restrict Exporting of Leads
  • Restrict Junior Admin from Listening to Recordings
  • Turn User Logins On/Off

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