Global Settings
- Change the Date and Time Format of the System
- Configure Force Continue Recording for Global Settings
- Determine a Lead's Timezone Based on Area Code/State
- Enable Quick Dispositions and Configure in a Campaign
- Global Settings for Admin Dashboard
- In-App System Notifications
- Remove NOT READY and LOG OUT Reason Codes
- Restrict Access in the Admin and Agent Interface (IP Access List)
- Using API Duplicate Lead Check