Global Settings
- How to determine lead's time zone based on Area Code or State.
- How to Enable Quick Dispositions and configure it on a campaign
- How to Change the Date and Time Format of the System
- How to use API Duplicate Lead Check
- How to Configure Force Continue Recording for Global Settings
- How to Remove NOT READY and LOG OUT Reason Codes
- Configure IP Access Whitelist
- Global Settings for Admin Interface
- How to Restrict Access in the Admin and Agent Interface (IP Access List)