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  1. Convoso Self-Help Center
  2. Account
  3. Global Settings

Global Settings

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  • How to determine lead's time zone based on Area Code or State.
  • How to Enable Quick Dispositions and configure it on a campaign
  • How to Change the Date and Time Format of the System
  • How to use API Duplicate Lead Check
  • How to Configure Force Continue Recording for Global Settings
  • How to Remove NOT READY and LOG OUT Reason Codes
  • Configure IP Access Whitelist
  • Global Settings for Admin Interface
  • How to Restrict Access in the Admin and Agent Interface (IP Access List)

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