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  1. Convoso Self-Help Center
  2. Call Center
  3. Campaigns

Campaigns

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  • How to Choose the Default List for New Leads
  • How to Change the Campaign Caller ID
  • How to Change Hold Music in a Campaign
  • How to Change Power Dial Level
  • How to Assign Users to a Campaign
  • How to Assign Queues to a Campaign
  • Red Hopper Notice (Hopper is Empty)
  • How to Use Answering Machine Detection (AMD)
  • How to Setup Campaign Outbound Call Routing Method
  • How to add Predefined Numbers for Transferring Calls
  • How to Set Up Lead Recycling in a Campaign
  • How to Reset List Leads from Campaign
  • How to Reassign Leads to another User
  • How to use campaign skill rankings
  • How to Add/Create a New Campaign
  • How to Activate Preview Dial
  • How to Activate a Lead List Within a Campaign
  • How to Activate or Deactivate a Campaign
  • How do I Setup Alternative Number Dialing?
  • How do I change the Lead Call Order?
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