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  1. Convoso Help Center
  2. Phone System

Phone System

Announcements

  • Add an Announcement
  • Edit Announcements

Callback

  • Add/Edit a Callback in the Phone System
  • Insert/Update/Delete/Search Callbacks via API

Conference

  • Add/Edit a Conference

Extensions

  • Editing PBX Extensions

External Numbers

  • Route DIDs to External Numbers
  • Add an External Number for Phone Systems

Follow Me

  • Add a Follow Me

Interactive Voice Response

  • Creating an IVR (Interactive Voice Response)

Music on Hold

  • Add Hold Music
  • Add or Change Hold Music to a Queue

PBX Queues

  • Edit PBX Queues
  • Add PBX Queues

PBX Queues Priorities

  • Edit a PBX Queue Priority
  • Add a PBX Queue Priority

PBX Recordings

  • Add a PBX Recording
  • Edit a PBX Recording

Ring Groups

  • Add a Ring Group
  • Edit a Ring Group

Time Conditions

  • Edit Time Conditions
  • Add a Time Condition

Time Groups

  • Edit Time Groups
  • Add Time Groups

User Directory

  • Edit a User Directory
  • Add a User Directory

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