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  1. Convoso Self-Help Center
  2. Agent FAQ
  3. FAQ - Using TalkPro Agent

FAQ - Using TalkPro Agent

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Answers to some of the most frequent questions asked by agents while using TalkPro Agent

  • How to View Broadcast Messages from the TalkPro Agent
  • How to reschedule a callback.
  • How to View Agent SMS Logs
  • How to Transfer Calls to Predefined Numbers
  • How to Check Call Logs in Agent Page
  • How to start using the TalkPro Agent Interface
  • How do agents switch campaigns
  • How do I record a Voicemail Box greeting for my Extension?
  • How do I see and use my callbacks
  • How to Check Agent Call History
  • How to clear the cache and history in Google Chrome
  • How to Create a New Lead
  • How to Create a Personal Callback
  • How to determine the phone number dialed
  • How to listen to Voicemail in the Agent Page
  • TalkPro Audio Issue in Linux
  • How to Login to TalkPro Agent.
  • Introduction to the TalkPro Agent Interface
  • How to do "Empty Cache and Hard Reload" on Chrome
  • Remote Support
  • How to Create a System Callback

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