Call Center Queues
- Create Heartbeat Settings in a Queue
- How to Assign Users to a Queue
- How to Clone a Queue
- How to Edit a Queue
- How to Add a Call Center Queue
- How to Edit a Queue (Main Tab)
- How to Edit Call Center Queue Skills Tab
- How to Edit Queue Script, Call Launch Tab and Dynamic Script
- How to Edit Queue After Hours Settings Tab
- How to Edit Call Center Queue Assigned Users Tab
- How to delete a Queue
- How to check which numbers are assigned to a Call Center Queue
- How to set an Inbound DNC through an IVR
- Automatic 3 Way Calling under Call Center Queues
- How to configure Call Center Queues Call Routing tab
- How to Configure Queue Drop Call Settings
- How to Configure Queue Inbound Priority