Agent Productivity

• How to get Agent Productivity through API

Shopify Integration

• Inserting leads from Shopify

Agent Performance

• How to view all the data on Agent Monitor and log out a user through API.
• Sending Agent Performance via API.

Authorization Tokens

• How to Manage Authorization Token

Call Logs

• How to Update Call Log through API
• Searching Call Logs via API

Callbacks

• How to Run Callbacks Report and Send Results Via API

Campaigns

• Campaign Status

DNC

• How to Search Numbers in the DNC List via API
• How to Delete Numbers in the DNC List via API
• How to Add Numbers to the DNC List via API

Leads

• How to Get Lead Recordings through API
• How to search leads through API
• How to Delete a Lead Through API
• How to Update a Lead through API
• How to Insert Leads via API

List

• Search Lists via API
• Delete a List via API
• Update List via API
• Create / Insert List via API

SendGrid

• Registering Your Email Domain with SendGrid

Users

• Get Recordings for a User via API