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  1. Convoso Help Center
  2. Agent FAQs
  3. Agents Settings and Tools

Agents Settings and Tools

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  • Access and Configure Voicemail When the User Is Set to Use X-Lite
  • Change Agent Status
  • Listening to Voicemail in the Agent Interface
  • Record a Voicemail Box Greeting
  • Redisposition Leads in Agent Interface
  • Search for Leads in Agent Interface
  • Switch to a Different Campaign in Agent Interface
  • Using Agent Hotkeys

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