Status Dispositions that are built in and ready for Agents to use are listed on the Show Dispositions page in the Agent tab.
Any Custom Dispositions that are created using the +Add Disposition button will appear on the Agent tab.
Below are the standard available Agent Statuses.
Agent Status Abbreviation | Status Description |
A | Answering Machine |
HU | Hang Up |
INST | Interested |
N | No Answer |
NI | Not Interested |
NOTA | Not Available |
SALE | Sale |
UB | Busy |
WAND | WA Non-Dialable |
WARD | WA Redial |
WRONG |
Wrong Number |