Overview
The Campaign Caller ID is the default number shown to Leads when a Campaign calls them. This number is only used when the Areacode-based Caller ID setting is disabled for the Campaign and List.
Switching out the Caller ID can lower the risk of a poor Caller Reputation.
Contents
Changing the Campaign Caller ID
1.) Click the Call Center main menu.
2.) Click the Campaigns menu option.
The Show Campaigns page will open.
3.) Open your Campaign's settings by clicking the Name.
The Campaign Settings page will open on the General tab.
4.) Edit the number in the Caller ID field.
Note: Admins can only use their Account's Inbound Numbers as the Caller ID for their Campaigns.
5.) Click the Apply Changes button.
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