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  1. Convoso Help Center
  2. Agent FAQs
  3. Making Calls

Making Calls

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Learn how to make calls using TalkPro

  • Transfer Call to Voicemail Drops
  • Quick Dispositions on the Agent interface
  • Perform an Internal Warm Transfer
  • Transfer Calls to Predefined Numbers
  • Agent Caller ID Selection for a Manual Call
  • Using Preview Dial in Agent Interface
  • Receiving a Transfer Call from Other Agents
  • Make a Manual Call to a Lead
  • Make a Manual Call to a Lead that is Not in the System

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