Making Calls
Learn how to make calls using TalkPro
- How to Transfer Call to Voicemail Drops
- How to use Quick Disposition on the Agent interface
- The Ability to Choose your Caller ID when making a Manual Call
- What is a Custom Callback and how to create a Custom Callback
- How to use preview dial
- What are the different callback statuses
- How to Make a Manual Call to a Lead
- How to Make a Manual Call to a Lead that is Not in the System
- How to Search the Callbacks in Agent Portal