Overview
A Do Not Call, or DNC List, is a collection of phone numbers the system keeps to ensure they will never be dialed again. The system only filters Leads against the Account's DNC List, not the National or Federal DNC list.
Contents:
Exporting the DNC List
1.) Click the Call Center main menu.
2.) Click the DNC menu option.
The Manage DNC page will open.
3.) Select Campaign in the first Filter By field (A) and select one or more Campaign Names or Global DNC List in the third drop-down (B).
4.) Click the Export DNC button in the top-right.
Note: There is a limit of 3,000,000 DNC Numbers per Export.
A Success window will appear with a link to the Manage Exports page.
5.) Click the link to see your Exports.
6.) Click the Download button for your DNC Export.
Please vote on this article!
👇