The SMS Logs Report shows all leads that the system sent an SMS message to within a specified time period. The report provides lead information such as Phone Number, SMS Message Sent, DID of the SMS sender, Status and more.
From the Dashboard, click on Reports and select SMS Logs from the drop down.
In the Manage Call Logs section, you have the option to look for leads based on filters.
Enter Start and End Dates including the hours (In Pacific Standard Time)
Select the which Filter you will use
- Action
- Campaign
- Country
- Created At
- From DID
- ID
- Lead ID
- List
- Status
- To Phone Number
- User
Select the items for the filter
Select how the results will be sorted
- Action
- Country
- Created At
- From DID
- ID
- Status
- User
Select the order of either Descending or Ascending
If more filters are needed, click on Add Filter
Click on Search and the results will be listed below.
Click on Export to download the results.