In This Article:

How to use the Distribute Evenly List Mix settings. Distribute Evenly allows the ability to dial an evenly distributed amount of Leads across up to 1,000 Lead Lists in a List Mix and still have Leads fed into the Hopper at an equal rate.

Distribute Evenly vs Even Mix

• Even Mix will pull an equal percentage of Leads into the Hopper from a maximum of 100 Lists in a List Mix.
• Distribute Evenly allows up to 1,000 Lists to be used in a List Mix, removes the Usage % settings in the List Mix page, and takes an equal ratio of Leads from each List based on the number of Lists provided.

List Mix will account for the Statuses in the Lists and will not pull Leads from Inactive Lists. Leads from Inactive Lists are not placed into the Hopper.

1.) Click the Call Center main menu.

2.) Click the Campaigns menu option.

The Show Campaigns page will open.

3.) Open the Campaign Settings by clicking the name or using the Action drop-down in the Action column.

4.) On the Campaign Settings page, click the Leads tab.

5.) On the Leads tab, find the Use List Mix field in the Set Lead Calling Order section.

6.) Click the green Create List Mix button.

The List Mix page will open.

7.) In the List Mix section, enter a name for the List Mix in the Name field.

8.) Click the Method field drop-down.

9.) Select Distribute Evenly option from the Method drop-down.

After selecting Distribute Evenly, the Usage % column will be removed from the table.

10.) In the List column select a List from the drop-down.

11.) Click the blue Add Item button to add another list.

Repeat Steps 9 and 10 to add as many Lists as you want.

• You can also select the Statuses to include using the Statuses within this Item and Statuses NOT within this Item columns, add or remove Statuses using the arrows between the boxes in those columns.

12.) After adding all the Lists you need, click the blue Apply Changes button.

13.) Click the Leads tab again, you will return to the Campaign Settings page.

14.) Click the slide option to Enabled.

15.) Click the Apply Changes button.