- To learn more about changing Scripts, see Edit a Script.
- To learn more about how to auto-launch Scripts, Call Launch Settings for a Campaign.
1.) Click the CRM main menu
2.) Click the Scripts menu option.
The Show Scripts page will open.
3.) Click the Name of the Script, or click the Action drop-down in the Action column of the Script and select the Settings drop-down option.
The Edit Script page will open.
4.) Right-Click on any element of the Script.
5.) Click the Edit drop-down option.
The Edit Point window will open.
6.) In the Available Plugins field, select the API Plugin from the drop-down.
7.) Click the blue Insert button.
The Plugin will show in the Text field as part of the Script.
8.) Click the green Apply button to save the Script.
The Edit Point window will close.
The Plugin is now attached to the Script.
- Here is an example of the Script an Agent will see when they login to the Campaign: