Agent Interface Options
- Agent Interface Options
- Allow/Restrict Agents From Accessing Lists
- Allow/Restrict Agents from Changing the Disposition of Leads
- Allow/Restrict Agents from Editing Leads Information
- Allow/Restrict Agents from Editing Phone Numbers
- Allow/Restrict Agents from Listening to Call Recordings
- Allow/Restrict Agents from Manually Calling Leads in Final Status
- Allow/Restrict Agents from Manually Calling Leads Included in DNC List
- Allow/Restrict Agents from Searching Leads By Lead ID Only
- Allow/Restrict Agents from Selecting a List
- Allow/Restrict Agents from Sending/Receiving SMS
- Allow/Restrict Agents from Skipping Leads in Preview Dial
- Allow/Restrict Agents from Switching Campaigns
- Allow/Restrict Agents from Transferring Calls to Other Agents
- Allow/Restrict Agents from Using API
- Allow/Restrict Agents from Using Hot Keys
- Allow/Restrict Agents from Using New Call Web Alert
- Allow/Restrict Agents To Do Manual Calls
- Allow/Restrict Agents To Select Caller ID When Doing a Manual Call
- Allow/Restricts Agents from Downloading Recordings
- Allow/Restricts Agents from Manually Dialing Leads with Final Status
- Configure the Agent Interface Options
- Configuring Agent Recording Settings
- Enable Voice and SMS Channels for a User
- Hide Phone Numbers from Agents
- Hide/Show Call History from Agents
- Select the Default List When Creating a New Lead
- Select the Source of Settings for Displaying Leads Information
- Show Quick Transfer Call Button in Agent Page
- Show Revenue Report In the Agent Page