This video walkthrough shows you how to transfer calls in Convoso, highlighting two main methods:

• Quick Transfer
• Full Transfer.

These methods and available options are explained, including:

• Three-way calls
• Hold
• Call
• Blind Transfer

Additionally, this tutorial covers how to:

• Use the Transfer Window to input phone numbers
• Access Queues
• Utilize Voicemail Drops
• Manage multiple callers
• Mute a call
• Leave a Conference Call.

Please make sure to familiarize yourself with these features to enhance your call handling efficiency.

Disclaimer: This video is hosted by Loom; if the video is unavailable, Loom may be experiencing issues; see their Status Page for details.

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