Agents
- How to Print Leads Information in Agent Page
- How to Search for Leads in TalkPro Agent Page
- Agent Control Button Description
- Dashboard Schematic
- How do I Record a Voicemail Box Greeting for my Extension?
- How to Access and Configure Voicemail When the User Is Set to Use X-Lite
- How to Assign Queues in TalkPro Dialer Agent Page
- How to Change Agent Status
- How to Change Leads Disposition in Agent Page
- How to check agent call history
- How to clear the cache and history in FireFox
- How to create a new lead
- How to Edit Agent Profile
- How to listen to Voicemail in Agent Page
- How to Mute or Unmute Headset in TalkPro Dialer Page
- How to Put Lead on Hold
- How to Switch to a Different Campaign
- How to transfer a call to a queue
- How to transfer a call to an announcement
- How to transfer a call with a continuous recording
- How to Transfer a Lead to an External Phone Number
- How to update or edit lead information on the Agent interface
- How to use preview dial
- How to Use the Agent Hotkeys
- New Hire Agent Training
- What are the different callback statuses
- Why do my call backs keep popping up