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  1. Convoso Help Center
  2. Video Tutorials 🎥

Video Tutorials 🎥

Short Video Tutorials about the Basics of the Convoso system.

DIDs

  • DID Registration & Reputation 🎥

Support Tickets

  • Review Submitted Support Tickets 🎥

Lead Lists

  • Lead Capacity and Archiving Lead Lists 🎥

Admin Dashboard

  • Creating KPIs 🎥

Campaigns

  • Call Cadence and Redialable Dispositions 🎥
  • Leads Tab Best Practices 🎥
  • Predictive Average Dial Method 🎥

Reports

  • Agent Productivity Logs 🎥
  • Contact Rate Report 🎥
  • List Conversion Report 🎥
  • Status Report 🎥

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