How to Login to the Agent Interface

Open your Chrome web browser and go to https://agent.convoso.com/login

Please enter your login credentials (Email and Password) and click the SIGN IN button.

Once logged in, you will see the Campaign Selection Box. Click on the drop-down option, select the campaign you would like to log in to.

Still in the Campaign Selection box, click on the Availability drop down option, select your desired status and then click the LOGIN button.

A message window will appear with the number. The agent needs to dial a number and a pin using the external phone to log in.