An SMS or text Campaign will send out mass SMS messages to all the leads uploaded to the campaign.

Admins can utilize this feature to use SMS messages instead of doing actual calls.

In the Dashboard, click on Call Center and select Campaigns from the drop down.



To go to the settings of the SMS Campaign, click on the name of the Campaign



In Campaign Settings, click on the SMS Tab.

Edit the following Opt-In Settings

Enter the Value Leads for the Opt-In Response

Select Match Type

• Contains - response will be valid as long as the content contains the value
• Exact - response will only be valid if the content contains the exact value.

Select Opt-In for the Status

By default, you cannot leave the OptOut message and Help Settings blank.

Enter the Value Leads for the Opt-Out Response and Help Response

Select Match Type

• Contains - response will be valid as long as the content contains the value
• Exact - response will only be valid if the content contains the exact value.

Click on Apply Changes button to save the settings.