To transfer calls on TalkNow, you will need to be on a call.
On the right side, you will see that there is a dial-pad with buttons to the top.
We will need to go to the Transfer Icon to the right.
Once you press that, you should have a popup that shows you where you can transfer this call to.
Please note: Transfers can only be sent to external numbers or directly to agents.
You can add an external number at the top or you can set a blind transfer to any available agent on the account. To do a warm transfer for an external number, after you fill out the phone number, press the green phone button to make a warm transfer.
The options below show that you can record the transferred call and leave the conference call if you are on a warm transfer.