This seven-minute video is a broad overview of Campaign Settings in Convoso and walks you through how to create Campaigns, clone Campaigns, and edit Campaign settings, with a focus on some high-level settings you may want to focus on such as:
- Custom CallerID, ACID Lists
- Call Recordings
- Outbound Settings such as Dial Method and the different settings for each method
- Inbound Settings, Inbound Queues settings
- Lists
- Dispositions and Custom Dispositions
- Assigned Users to the Campaign
- Advanced Configuration for Scripts
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