Step 1: Log In to the URL https://admin-lax.convoso.com/login using your Admin credentials.
Step 2: From the Dashboard, click on (A) “Reports” and select (B) “Custom Reports” from the drop down.
Step 3: In Common Reports and select the (A) Voice Broadcast Report
Step 4: Click on (B) Filters then select the (C) Transfer over X number of Minutes
- sample report generated below is when selected the value "5" for the Transfers Over X Minutes.
- it displays the number of transferred calls as well the corresponding dollar cost.