The Call Logs Report shows all leads that were dialed within a specified time period. The report provides certain lead or call information such as Call Log ID, Lead ID, First and Last Name, Phone Number, Call Type, Call Date and Time, Caller ID displayed, Recording Link etc (Please see the list of information in the bottom of this FAQ for reference)
From the Dashboard, click on Reports and select Call Logs.
In the Manage Call Logs section, you have the option to look for leads based on filters.
Enter Start and End Dates including the hours
Select the which Filter you will use
Select the items for the filter
Select how the results will be sorted
Select the order either Descending or Ascending order
If more filter is needed, click on Add Filter
Click on Search and the results will be listed below.
Click on Export to download the results.
Call Log Report generates the following Lead/Call information:
Call Log Id
Length In Sec
Caller ID / DID
Called Since Last Reset
Alt Phone 2
Alt Phone 1
Last Modified By
Last Reached At
Final Reached At
Call Log Date
Call Log Time
Real Lead Id