How to Clear your Chrome browser's History, Cache and Cookies
From time to time, Chrome may need to have the cache and cookies cleared. This can help with things like audio issues. Every version of Chrome is slightly different so if you have a different version than the screenshot, things may be in slightly different places.
Before doing so, please set customer's expectation that this step will clear out their browsing history. Signs them out of the sites they are currently logged in and delete cached images and files which may cause some sites to load more slowly on your next visit.
On your browser toolbar, click the Chrome menu. Hover your mouse in History and click History or you can simply press CTRL + H to access the History page
Within the History page, go to the left pane and click on Clear browsing data option
In the Clear browsing data window, select the beginning of time in the time drop down option beside Clear the following items for
In the Item selection, check all but avoid clearing client's saved password, auto form data, content settings, hosted app data and media licenses.
Click on CLEAR BROWSING DATA button to start the clearing process