Convoso gives you several options for the naming convention of recordings. This is so that you can view your call information easier and give you more thorough information at a glance.
From the Dashboard, click on Apps and select FTP Push from the drop-down.
In Manage FTP Pushes, select the push that you want to edit, click on the Action Button and click on Edit.
In the General Tab, scroll down to File Name Field and select the File Name Format you want. Here are the options:
- --Default-- account_id_user_id_phone_number_lead_id_campaign_id_list_id_timestamp_all.extension
(100233_1000482_8005250280_2513174_80_1464839259-all.wav)
- lead_id_phone_number_YmdHis_user_id
(172610_7174183185_20190805154624_1002538.wav)
- lead_id_phone_number_ymdHis_user_id
(172610_7174183185_190805154624_1002538.wav)
- lead_id_phone_number_ymdHis
(2513170_8005250280_190920204317.wav)
- account_id_user_id_phone_number_lead_id_campaign_id_list_id_timestamp
(100233_1000482_631874526_53241598_92_1325478952-all.wav)
Scroll down to the bottom of the page and click on Apply Changes