If you select Preview Mode for the Dial Method, you can change how long the lead info stays up on the screen before the number is dialed automatically. This is used so that agents have time to review a lead before the campaign makes a call.
In the Dashboard, click on Call Center and select Campaigns
Under Show Campaigns, Click on the Action Button and select Settings
Click Outbound Settings Tab
In Dial Method select Preview Dial or Preview and Inbound
You may now set the Preview Time and Timeout Action to Dial Number.
Click on Apply Changes button to save the settings.