Advance Section - admin has the option to force logout all of the agents to the Campaign.
Step 1. Login to the URL http://admin.safesoftsolutions.com using your Admin credentials.
Step 2. Click on the tab Campaigns and then, Show Campaigns.
Step 3. Click on the pencil icon Settings of the Campaign where you want to force logout ALL the agents.
Step 4. Click on the Logout Button and it will logout all agents on the campaign.
Emergency Clear button - it clear call channels or calls that get stuck in the calls table which prevents the newer calls from being sent to the agents.