2.7. How to Enable Java in Mozilla Firefox
Step 1: Open a "Mozilla Firefox" Browser window.
Step 2a: Click on "Tools" which is located on your upper middle page of Mozilla Firefox.
Step 3a: Scroll down to "Add-ons" and click on this option
or you may have to use the Alternate method which is shown below.
Step 2b: Click on "Firefox" as shown above.
Step 3b: Scroll over to your right and select "Add-ons".
Step 4: Please click on "Plugins" which is locate to your left of your screen.
Step 5: Please locate Java(TM) Platform. If Java is "disabled" as shown above, please click on "enable" to your right side which is also shown above.
Step 6: To insure that Java(TM) Platform is enabled, the "disabled" message will not be showing and your button located to your right as shown above should say "Disable".
Step 7: Close Firefox
Step 8: Open Firefox again and log in as normal to the Agent Interface.