7.7. How to Put a Lead on Hold
How to Put Lead on Hold
Step 1. While in a Live call. (If you are not sure on how to do this please refer to the "How to Login, Take a Call and End a Call" tutorial
Step 2. Left Click on the "Hold" button to put the lead on hold. The "lock" icon will turn from BLUE to YELLOW.
Step 3. Left Click on the "Hold" button again to go back to the lead. The "lock" icon will turn fromYELLOW to BLUE .