This article will discuss how to change the search capability of an agent. You may wish to change this based on the scope of what the agent can look at. This setting will make sure the agent cannot search for leads beyond what they are assigned to or have access to all leads in the account.

From the Dashboard, click on  Account and select Users from the drop down.

In the Show Users section, click on  Action Button then select Settings from the drop down.

  In the Users settings page, go to the  Data Access Level tab.

Scroll down to the bottom and look for Lead Access Level, in Allow User to Search Select the preferred settings for the user.

To save the settings,  click on Apply Changes.