Audio Media can be used for Announcements, Broadcasts, IVR, etc. on your account. These files will need to be uploaded to an Audio Library in order to use them.

From the Dashboard, click on Account and select Audio Library from the drop down.

Click on Upload File button.

Click Choose File button and select the Audio File, Enter Name and click Upload.

Naming your file: By default, the system will copy the name of the audio file being uploaded. This can be edited if needed. Be sure that the name is easy to recognize.

Note: Audio File must be in WAV or MP3 format and should not be more than 20MB.

A pop-up message will confirm you uploaded the file. Click on Close.

If the Audio File size is too large, the system cannot see the length of the audio file.

The Audio File will be added to the Audio List.

To change the name of the Audio Files Uploaded, click on the Edit Button of the Audio File.

To Download the Audio File, click on the Download Icon of the File.