A DNC List or Do Not Call List is a set of phone numbers that the system is restricted from dialing. This list is checked against just before the call is actually dialed from the hopper. Instead of being dialed, it would be marked and removed from the hopper. Please note that this system will only filter leads against system DNC list and not against the Federal or National DNC list.
From the Dashboard, click on Call Center and select DNC from the drop down.
Click on Upload DNC
To Upload a DNC List from a CSV file,
- Click on Choose file
- Select Comma Separated .csv
- Select the Country
- Select the type of DNC you want to add the list to, campaign or account wide
- Then click on Upload
Wait until you see the results.