Note: Audio recordings are to be available within 24 hours from the time of the call. In most cases the recordings are available within 2-3 hours from the time of the call and are available for 30 days after the call.
- Log In to the URL https://admin.convoso.com/login using your Admin credentials.
- From the Dashboard, click on (A) “Reports” and select (B) “Recordings” from the drop down.
- Search for your recordings
- If you want to Play the Recordings, click on the “Play” Icon
- If you want to Download the Recordings, click on the “Download” Icon
- If you want to download multiple recordings, select the recordings and click on "Download as Zip File"