Please Note: Convoso's system does not need a softphone as it uses a technology called WebRTC. However, if needed a softphone can be configured for you.
As long as you have a computer and a Broadband Internet connection, you can start using any of the softphones to access our service right away!
Because the software runs on a computer, softphones are transportable. If you regularly take a laptop/netbook/tablet with you when you travel, simply install the softphone on that machine and carry a USB headset with you (USB is the preferred type).
It's important to note that the listed software is developed and sold by separate companies, not by Convoso. We provide technical support when using the softphones in conjunction with our service however, they are not our products and any additional questions should be directed to them.
X-Lite v3 is a user-friendly and very popular SIP-based softphone. Although it meets the needs of many businesses, the free version lacks some features (e.g. call transfer) that are found in the paid version, called EyeBeam. Since X-Lite v3 is an older version of the software we recommend it for use with All Windows Operating Systems (OS) and it's the preferred softphone used by a majority of our customer base.
Zoiper is another simple popular SIP and IAX based, standards-based, well-equipped softphone. Although it meets the needs of many businesses, the free version lacks some features. Its free version offers features that the X-Lite v3 does not. ZoIPer offers IAX protocol as a choice if the SIP protocol is blocked by your ISP or Office Phone Provider.
X-Lite 4 Is the latest version of Counterpath's popular free SIP-based softphone, X-Lite 4 has several functionality enhancements and a new slick visual design. If you are using a Mac we recommend their MAC version rather than X-Lite 3 v3 or the ZoIPer MAC version.