Step 1. Login to the URL http://admin.safesoftsolutions.com using your Admin credentials.
Step 2. Select the tab Campaigns and then, Show campaigns.
Step 3. Click on the Settings icon of the Campaign that you would like to modify.
Step 4. Scroll to Section 18 - Ranking.
Each agent will show in this section so you could give a specific agent a higher ranking over another.
- The choices that you have are -9 to 9 with 9 being the top level rank (Default ranking for all users is 0 to start and could be adjusted as needed)
- Once you have set your specific rankings > Click Save Changes.