Recordings are stored here at Safesoft Solutions for a guaranteed time of 30 days. Within those 30 days you may download the files as I will guide you in a minute with or we also have a feature where you could set up an FTP and we could send you all your recordings on a nightly basis.
To view and download your recordings, please do the following:
1. Log in to Admin http://admin.safesoftsolutions.com
2. Select Leads from the top tab
3. Choose Search for a Lead from the second row
4. Search for leads by entering your search parameters to find lead/s that you are looking for
5. Click Search
6. The results will display leads for that search result and will have a LeadID that you will be able to click on
7. Click the LeadID that you would like to listen to their recording they have
8. Scroll to the bottom of the page that comes up and go to the section that says Recordings for this lead.Click on Download File to download the audio for the recording to your computer.