Dialer Speed: it allows you to configure your Campaign's dialing behavior and they are categorize into three types Ratio, Predictive and Preview.
Step 1. Login to the URL http://admin.safesoftsolutions.com using your Admin credentials.
Step 2. Go to the tab Campaigns and then, Show Campaigns.
Step 3. Click on the settings of the Campaign that you want to configure.
Step 4. Scroll to Section 3 – Dialer Speed. From that section you can select the mode (Ratio, Predictive &Preview) that you want by clicking the drop down arrow on the Dial Type field.