Reassign Leads:This will let you reassign leads from one agent to another.
How to Reassign Leads
Step 1: Login to admin.safesoftsolutions.com
Step 2: Click on the Users tab.
Step 3: Select the Settings icon for the user to be modified.
Step 4: Scroll down to the Reassign Leads section
Step 5: Choose the status of assigned leads from the drop down menu, to be reassigned to another user.
Step 6: Choose the User to receive the leads being reassigned from the drop down menu.
Step 7: Scroll to the bottom of the page and click Save Changes to reassign the leads.