2.8. How to disable the pop up blocker in Firefox and Chrome
When using scripts and pop-up webforms on Agent Interface, you need to disable the pop-up blockers in your Mozilla Firefox, or Google Chrome browsers.
Here are quick links to disabling the pop-up blockers, or adding exceptions to allow the scripts and web forms to work properly.
Mozilla Firefox: Click Here Pop-up blocker settings, exceptions, and troubleshooting
Google Chrome: Click Here Manage Pop-Ups
When adding Exceptions, make sure you add both of the URL: https://agent.safesoftslutions.com and https://agent.safesofsolutions.com:443