NOTE: DEFAULT LISTS CANNOT BE DELETED. If you need to delete leads in a default list, move the leads to another list first or you can select to Empty the list using the action gear wheel. See FAQ How to Move Leads

 

From the Dashboard, click on Call Center and select List from the drop-down.

 

Make sure that you deactivate the list by clicking the ACTIVE button.

 

Click on the Action Button and click on Delete.

 

Click on Delete

 

If the list is assigned to Workflows and/or Drips,  this pop up window will appear

 

The list needs to be unassigned from those workflows first before deleting the list.

 
See FAQ for How to Edit Workflows

 

To Remove the List from the Drips, click on Remove List From All Drips

 

Click on Delete

 

A message will confirm that the list has been deleted.

 

If there is an ongoing leads upload to this list, this message box will appear.

 

If there is a scheduled leads upload at a later time, this message box will appear. To continue, click on the Delete button.

  

Click on Close

 

Note: The deleted Lists and Leads will stay in the Recycle Bin for only 14 Days and the system will permanently delete them after.

 

To Recover a Deleted List, see this link

How to Retrieve a Deleted List