- From the Admin Dashboard, click on Call Center and select Campaigns from the drop down menu.
- Click on the Campaign name or Action Button and go into the campaign settings.
- In Campaign settings, click on the Leads Tab
- Click on Create List Mix
- Configure the following:
- Name: Descriptive name for this List Mix
- Method: pattern the list mix will follow
- Random
- Even Mix
- In Order
- Configure the following:
- List – Select the Lists you wanted to include in the mix
- Usage % – Percentage of leads that will fill up the hopper
- Dialable Statuses – Select the dialable statuses for these lists
- Add or Delete Lists if needed.
- Click on “Apply Changes”
- Click again “Leads Tab” and scroll down to “Set Lead Calling Order”
- Use List Mix set it to Enable
- Click on “Apply Changes”
