Step 1: Log In to the URL https://admin-lax.convoso.com/login using your Admin credentials.
Step 2: From the Dashboard, click on (A) “Reports” and select (B) “Reports” from the drop down.
Step 3: In the Reporting page, you can select which (A) “Pre-made report” you want to run by clicking Common Reports or Quick Reports.
Step 4: You can use the (A) “Filter” option to personalize and narrow down your report result. (B) “Parameters” such as call type, users, campaigns, queues, statuses and list can be used. Click on Apply button when done.
Step 5: You can use the (A) “Date” option to select a specific (B) “time range” for your report. Click on Apply button when done.
Step 6: Click the (A) “Save Report” option to set the (B) “Name” and email for your report. Click on save button when done.
Step 7: Click on (A) “Saved Reports” option on the right to display all the (B) “Reports” you have saved.