A list report will show you how well your lists are performing. By using breakdowns and filters you can find out which list has the most successes and run your lists based on past history.
From the Dashboard, click on Reports and select Custom Reports from the drop down.
Click on Common Reports and select List Report from the drop down Options.
To run a report based on a specific Time range,
- Click on Date Range Button
- Select the preferred Time Range
- Click on Apply
To Add Additional Filters based on Admin’s preference,
- Click on Filters
- Add the preferred Filters
Filters - Filter results using Call Types, Users, Campaigns, Queues, Statuses and Lists
Additional Filters - Filter lists that uses the inbound number as caller ID.
Break Down - Set the results to Horizontal or Vertical Break Down.
- Click on Apply
The Results will be listed down below.
Note: If a list or a campaign were deleted, you can still run a report but it will show the name of the list as "Deleted list (ID number)" and campaign as "Deleted campaign (ID number)".
To download the results to your computer, click on Export to CSV and save the file.