Here we will discuss how to export or download your DNC list. A DNC list is a collection of phone numbers that the system keeps and ensures that these numbers won't be dialed again. Note that the system only filters leads against the DNC list in the system and not the National or Federal DNC list.
From the Dashboard, click on Call Center and select DNC from the drop down.
In Manage DNC click on Export DNC and the browser will automatically download all the DNC numbers as a CSV. Spreadsheet. Please note: If the DNC list is large it may pop up a message that says Export Called!. To see the export page, please go to Reports and then Exports. The newest exported file will be on top.
You will get a Success Window saying Export called! Please check Exports page for more information.
Note: If your DNC List contains more than 250,000 numbers, this message box will appear instead.
Click on Reports and then Exports.
Look for DNC Type and click on the Download Button to download file.
(Note: Check the date and time of the exported file to make sure your downloading the correct file. The newest files are on top by default)