Here we will discuss how to add a single phone number to your DNC list. A DNC list is a collection of phone numbers that the system tracks and ensures these numbers won't be redialed... ever. Note that the system only filters leads against the DNC list in the system and not the National or Federal DNC list.
From the Dashboard, click on Call Center and select DNC from the drop down.
Click on Upload DNC
Scroll down to Add a single Number Section and complete the following
- Phone Number – Type the number you wanted to add to DNC List
- Country - Select the Country for the DNC Number
- Campaign – Select the Campaign for this DNC Number or Select Global DNC List
Click on Add button
The number will be added to the DNC List