How to Check Phone Reputation for Inbound Numbers
Convoso now offers you an opportunity to check and see if your purchased phone numbers (DIDs) have been flagged as spam on the internet.
Please take into consideration that there are thousands of sources out there that provides phone reputation score, the results varies from these different database. We also have our own source too, rest assured ours is a good source to depend on.
To check your DID's phone reputation, follow the steps below. There is a cost to check the reputation of the DIDs but you will only be charged if you confirm that you want to check the reputation.
From the Dashboard, click on Account and select Inbound Numbers from the drop down.
In the Manage DIDs section, select the DID or all DIDs.
Click on Check Phone Reputation
A message will appear informing you about the amount for checking a phone number reputations. Click on Confirm.
Phone Number Reputation will be displayed.
How to read the results of the reputation check
In Manage DID section take note of the following
- Report Count - Number of reports received on this phone number being spam/risky.
- Rep. Level (Reputation Level): A 1-4 score on the likelihood of this phone number being spammy. 1 indicates that this phone number has not been associated with spam/risky behavior, 4 indicates that this is a spammy/risky phone number.
- Green Dot - This is a good number and has not been reported as spam.
- Yellow Dot - This is a questionable number and has been reported as spam in the past.
- Orange Dot - This is a bad phone number that has been reported as spam many times and should be replaced.
- Rep. Category (Reputation Category) - Category of spam/risk associated with the phone.
- Rep. Score (Reputation Score) - A 0-100 score on the likelihood of this phone number being associated with a particular type of spam or scam.
- Rep. Type - Type of behavior associated with this phone number.
- Not Spam
- Nuisance
- Mixed
- Risk
- Unrecognized
- Uncertain
- Spam Volume Score - A 1-4 score on how active the phone number has been making/receiving calls and sms.
- Score Last Checked - The last time you have checked the reputation on this phone number.