How to Check Phone Reputation for Inbound Numbers.

Convoso now offers you an opportunity to check and see if your purchased phone numbers (DIDs) have been flagged as spam on the internet. 

Please take into consideration that there are thousands of sources out there that provides phone reputation score, the results vary from these different databases. We also have our own source too, rest assured ours is a good source to depend on.

To check your DID's phone reputation, follow the steps below.  There is a cost to check the reputation of the DIDs but you will only be charged if you confirm that you want to check the reputation.  

From the Dashboard, click on Account and select Inbound Numbers from the drop-down.

Select the Inbound Number or Numbers and click on Check Phone Reputation.

A message will appear informing you about the amount for checking a phone number reputations. Click on Confirm.

Pricing for bulk checks:

If the number of selected DID numbers is from 1 to 20 checks = $1 total
If 21-100 checks = 4 cents/check ($0.04 * Total DIDs)
If more than 100 checks = 3 cents/check ($0.03 * Total DIDs)

Phone Number Reputation will be displayed.

How to read the results of the reputation check.

If needed, click on the Show/Hide Columns button.

Select the Columns that you need to see and click on Save.

• ACID List - Show the ACID name if the inbound number is on the ACID list.
• Reputation Current (Current Score) - the current scam score. Values are high, medium, low, or none.
• Reputation Max (Max Score) - The maximum scam score seen over the time period with the same values as the Current Score.
• Reputation Historic (History Score) - A compiled variable based upon the number of times a record has been scored and associated scam scores. This variable has values 0-5 with 5 being the most persistent scam likely during the time period.

You can also just hover the mouse over the header of the column and it will display the color information.