If you are having issues with the dialer that is not due to a Local Network/Computer issue, please follow the steps below.
When you are at the Agent Dialer, you will need to right-click anywhere on the page and click on Inspect.
Once you have that window up, click on the following sections to bring the same information as the screenshots below.
First, go to the Console tab and check the Preserve log.
2. Check Preserve Log
You will need to send a screenshot like this one below to firstname.lastname@example.org with what the problem is and what steps caused it to fail. Please title the subject with the issue and "Inspect Element" included.